Why Bluebird Digital?
Corporate Digital Expertise
+20 years working in corporate digital teams, I’m an expert in customer-centric solutions for UX/CX and EX focusing on customer retention, customer care and customer help.
Creating Lasting Efficiency
By working within your digital team we can achieve consistent content, editorial standards, targeted email communications and the rollout of new tools, CMS or bots,
Digital Transformation
B2B or B2C, lead generation, improved NPS, upsell to existing customers or retain customers to reduce churn, I’ll work with your goals and objectives to get results.
“I help corporate digital leaders evaluate and understand their content. My tailored strategies result in improved employee experience and increased customer retention and acquisition. ”
Help customers find the right information
Ensure your customers are getting the right information on the right channel at the right time. Let’s make sure they are informed and ready to take action.
Manage content and editorial standards
By working within your digital team, I manage the implementation of strategies and tools to future proof quality content and processes for your business.
What they say about me:
“Trudy’s vision, expertise and passion inspired the organisation to change its way of operating in the digital and customer experience field which is so vital for companies today.”
“Trudy is a skilled, fun colleague and inspirational mentor ready to share her content strategy knowledge on creating content life cycle processes, accessibility guidelines and more. ”
From my Blog
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Networking is not an exact science. Your next gig could come from anywhere because opportunities are everywhere. We need to knock on doors until the right ones open.