DIGITAL CONTENT STRATEGIST
Need to increase customer retention and sales?
Want to improve your employee and customer digital experience?
Why Bluebird Digital?

Corporate Digital Expertise

Creating Lasting Efficiency

Digital Transformation

TRUDY EVANS, BLUEBIRD DIGITAL FOUNDER
Help customers find the right information
Manage content and editorial standards
What they say about me:
From my Blog
4 reasons your customer care content isn’t helpful
The quality and consistency of information within online help channels is the key to successful customer care. In my experience, there are common mistakes businesses make with digital content that lets them and their customers down.
How much is bad customer care content costing your business?
In my blog so far this year I’ve been tackling the topic of how content ads value to businesses. I now want to share some real-life examples of how bad content can eat away at profits by incurring huge cost to the business.
5 ways content strategy adds value to your business
In my second blog covering how content adds value and income to your business, I discuss how content assets contribute financially to five business needs.